Privacy Policy

Who we are

FamilyMedia.com is operated by Family Media. Our mission is to provide practical resources for military families. If you have questions about this policy, contact info@familymedia.com.

What this policy covers

This policy explains what we collect, how we use it, when we share it, and your choices. It applies to FamilyMedia.com, our newsletters, surveys, giveaways, and other services that link to this policy.

Information we collect

Information you provide

• Contact information such as name and email when you subscribe to our newsletter, enter a giveaway, download a resource, or contact us
• Profile details you choose to share in surveys or forms such as branch affiliation, duty station, interests, or preferences
• Communications you send to us including support requests or advertiser inquiries

Information collected automatically

• Device and usage data such as IP address, browser type, pages visited, referring pages, and time on site
• Cookies and similar technologies that help us remember preferences, understand site usage, measure performance, and personalize content

Information from partners

• Analytics and advertising partners may provide aggregated or inferred information about audience interests and campaign performance
• Giveaway or sponsor partners may share confirmation data if you interact with their offers through our site or newsletters

How we use information

• Provide and improve our site, newsletters, and resources
• Operate giveaways and promotions including eligibility checks and winner contact
• Measure and report on content performance and advertising performance
• Customize content and recommendations
• Communicate with you about updates, newsletters, and promotions you opt into
• Prevent fraud and ensure security, comply with law, and enforce terms

Email communications

We use Brevo to send newsletters and transactional emails. Every email includes an unsubscribe link. You can also request removal at info@familymedia.com.

Giveaways and promotions

When you enter a giveaway, we use your information to administer the promotion, verify eligibility, select and notify winners, deliver prizes, and comply with applicable laws. We publish winner initials and state where required by law. Each promotion may include additional rules.

Children’s privacy

Our content is for adults who care for families. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact info@familymedia.com and we will delete it.

Data retention

We keep personal information only as long as needed for the purposes described above, to comply with our legal obligations, and to resolve disputes. Retention periods vary based on the type of data and our legal requirements.

Data security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is perfectly secure.

International transfers

If you access our services from outside the United States, your information may be processed in the United States where laws may be different from those in your country.

How we share information

• Service providers that help us operate the site, send email, host data, provide analytics, serve or measure advertising, run giveaways, and provide security
• Sponsors and partners when you choose to interact with a sponsored resource or opt to share your information with them
• As required by law, to protect rights and safety, or in connection with a corporate transaction

Changes to this policy

We may update this policy to reflect changes in our practices or applicable laws. We will post the updated version with a new last updated date.

Contact us

Family Media
Email: info@familymedia.com
Mailing address: 33 Walt Whitman Road, Huntington Station, NY 11746